Missed Call Calculator

Every unanswered call
is a number with a value.

Most shops have a sense that missed calls cost them business. This calculator puts a number on it. Adjust the sliders to your shop's reality and see where the estimate lands.

20–38%
of inbound calls to small service businesses go unanswered or abandoned on hold
85%
of callers who reach voicemail do not call back
<1 min
is the response window before most callers move to the next search result
Missed Call Revenue Calculator
Adjust the sliders to your shop's numbers
Adjust Your Numbers
20
Rang out, went to voicemail, or abandoned on hold
$350
Oil change: $80–$120  ·  Brake job: $250–$600  ·  Engine/transmission: $1K+
30%
% of answered calls that become booked jobs  ·  Industry avg: 25–40%
You're Losing
$2.1K
to missed calls every month
Lost Jobs
per month
6
Annual Loss
estimated
$25K
Directional estimate. Actual results vary by call quality, capacity, and market conditions.
Based on industry averages: 20–38% missed call rate for service businesses  ·  85% of callers do not call back
What this number means

The calls that disappear
are the hardest ones to see.

A missed call does not show up on your books. There is no failed transaction, no complaint, no record of anything going wrong. The phone rang, nobody answered, and the caller moved on. That is why most shops underestimate this number.

The estimate above is directional, not a guarantee. But even at half the number, it represents real jobs that went to the shop that answered.

Keppa does not eliminate missed calls by adding staff. It answers the overflow, captures the caller's intent in under 30 seconds, and transfers them back to your team prepared. The call does not disappear. It just gets handled.

Overflow calls answered, not lost
When your team is tied up, Keppa steps in. The caller stays on the line instead of hitting voicemail and moving on.
Context delivered before pickup
Your team receives a whisper before they connect -- caller name, reason for the call, vehicle info. They pick up already knowing what it is about.
Nothing changes for your team
No new number. No app to check. No training required. The whisper plays automatically. Your shop runs exactly the same way.
Start Your Free Pilot

See what your shop looks like
when every call gets answered.

14 days free. Full call preparation service on every overflow call. No credit card. No disruption to how your shop runs.

Start Your Free Pilot How It Works

Works with your existing number. Active in under 10 minutes. No contract.

Trade name of Saka One Enterprises, Inc.

Built for local shops.

Backed by locals.

480-742-3987

© 2026 Keppa